• Part Time
  • Windsor

Ronald McDonald House Charities Southwestern Ontar...

Hours of Work: This position is part of a rotation scheduled every other weekend, rotating between days (7:00 am-3:00 pm) and afternoons (3:00 pm-11:00 pm) as well as rotating holidays. We are looking for individuals with compassion, empathy and high-levels of organization. Our Part-Time Family Services Coordinators work within the family experience, providing frontline support all the way from the initial hospital referral, supporting the family experience during their stay, and helping families prepare to return home. Working alongside families during this journey in a 24-hour setting may involve anything from creating magic moments to ensuring food safety protocols are followed. We are there to seek help for a leaky faucet, listen to how a day has gone with a late-night tea, or take the time to ensure accuracy of our database and statistics. The successful candidates will thrive in an environment that balances incredibly valuable, heartfelt mission-centered work, with high-levels of organization, accountability and process management to ensure order and calm in our programs. Requirements: Completion of high school and a related post-secondary program; or currently progressing in a related post-secondary program, or equivalent life experience Minimum of 2 years of independent program experience working with children and/or families Minimum 1 years’ experience with spreadsheets and/or database management Clear Vulnerable Sector Screening Police Check (to be provided before start date) Proof of Vaccinations including a clear two step TB test and vaccination against COVID-19 (to be provided before start date) Skills and Qualifications: Strong written and verbal communication skills The ability to assess each family’s needs and be able to respond appropriately Quality focused with keen attention to detail to ensure the integrity of data and service provision Strong understanding and adherence to the principles of confidentiality Ability to respond appropriately to all potential outcomes of a child’s illness or injury Adaptable and resilient with the capacity to a manage diverse workload, multitask and prioritize appropriately Mission focused ensuring a positive experience for all families during their stay at the House Ability to lift weights of 10 to 30 lbs. If you are interested, please forward your resume. We would like to hear from you! Job Type: Part-time Schedule: Day shift Evening shift Monday to Friday Weekend availability Work Location: One location

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