• Part Time
  • Windsor

Ronald McDonald House Charities Southwestern Ontar...

This position is part of a rotation scheduled every other weekend, rotating between days (7:00 am – 3:30 pm) and afternoons (3:00 pm -11:30 pm) and rotating holidays. Part-time shift blocks are scheduled on Saturday, Sunday and Monday. The hourly rate is $20.40 per hour. We are looking for individuals with compassion and empathy who have high levels of organization. Our Part-Time Family Services Coordinators work within the family experience, providing frontline support all the way from the initial hospital referral, supporting the family experience during their stay, and helping families prepare to return home. Working alongside families during this journey in a 24-hour setting may involve creating magic moments to ensure food safety protocols are followed. We are there to seek help for a leaky faucet, listen to how a day has gone with a late-night tea, or take the time to ensure the accuracy of our database and statistics.The successful candidates will thrive in an environment that balances precious, heartfelt, mission-centered work with high levels of organization, accountability and process management to ensure order and calm in our programs.Requirements:Completion of high school and a related post-secondary program; or currently progressing in a related post-secondary program or equivalent life experienceMinimum of 2 years of independent program experience working with children and/or families.Minimum 1 years experience with spreadsheets and/or database management.Clear Vulnerable Sector Screening Police Check (to be provided before the start date).Proof of Vaccinations, including a clear two-step TB test and vaccination against COVID-19 (to be provided before the start date).Skills and Qualifications:Strong written and verbal communication skills.The ability to assess each family’s needs and be able to respond appropriately.Quality-focused with keen attention to detail to ensure the integrity of data and service provision.Strong understanding and adherence to the principles of confidentiality.Ability to respond appropriately to all potential outcomes of a child’s illness or injuryAdaptable and resilient with the capacity to manage diverse workloads, multitask and prioritize appropriately.Mission focused on ensuring a positive experience for all families during their stay at the House.Ability to lift weights of 10 to 30 lbs.RMHC is a family centered brand and deeply values the lives of its employees inside and outside of RMHC programs. We offer a competitive salary, benefits, and vacation package. RMHC-SWO is committed to principles of anti-oppression and employment equity. We strongly encourage members of Indigenous, ethno-racial, LGBTQ+, Francophone, immigrant, refugee, differently abled, and other equity-seeking groups to apply and self-identify. If accommodation is required during the hiring process, please inform the hiring manager or committee once selected for an interview. We thank all interested applicants, but only those selected for an interview will be contacted.If you are interested, please forward your resume. We would like to hear from you!Job Type: Part-timeWork Location: In person

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