• Full Time
  • Windsor

Pozitive Pathways Community Service

Company: Pozitive Pathways Community Services (PPCS)Location: 511 Pelissier StreetPosition Title: Community Engagement Coordinator (CEC)Position Type: Full-time permanentThe Community Engagement Coordinator (CEC) under the direction of the Executive Director with support from the Board of Directors, will primarily be involved with the development and implementation of key Pozitive Pathways Fund Development initiatives, Volunteer Recruitment, Awareness Campaigns & communication strategies throughout the Windsor-Essex & Chatham Kent catchment area. The CEC will also provide support to various administrative functions that support the Executive Director. Listed Below are competencies that are considered around the role, position-specific duties, position requirements, and working conditions.Key Competencies – Core competencies below but not limited to Initiative – Be able to assess and initiate action independently.Initiative – Be able to assess and initiate action independently.Adaptability – Adapts and responds to changing conditions, priorities, technologies, and requirements.Decision Making – Makes concrete, well-informed, and thought-out decisions that support the overall organization. Has the ability to make quick, effective decisions even when data and details are limited.Teamwork – Works cooperatively and effectively with others to reach a common goal. Participates actively in group activities fostering a team environment.Project Management- Set goals, objectives, and work plans to complete tasks and projects. Determines where work needs to be delegated and meets deadlines.Attention to Detail – Attends to details and pursues quality in the accomplishment of tasks, with strong time management skills.Client/Customer Focus – Provides superior service to both internal and external volunteers, staff, clients and donors.Communication – Expresses and transmits information with consistency and clarity in a timely fashion.Organization – Able to create or maintain processes to ensure all relevant information or tools are easily accessible.Ownership – Takes pride in the work that is accomplished, and understands the function of tasks within the larger picture of the organization.Professionalism – Demonstrates professional standards of conduct when governing interactions and responds to difficult situations or workplace requirements by using the available resources.Creativity- open and willing to explore creative ideas to support agency programming and growthPosition DutiesVolunteer Engagement & Development:Hold training webinars/workshops with combined HIV & HEP C basics presentations, including follow-up intake interviewing, placement to agency HIV programs and services as part of volunteer orientation.Provide ongoing individual volunteer management services: guidance, coaching, check-ins, problem-solving, and sector education, along with the provisions of HIV/HEP C basics and harm reduction training.Targeted volunteer engagement and appreciation providing ongoing individual volunteer management services with a focus on prioritizing PHA engagement i.e.: recruitment, retention, and check-ins, with ongoing support in the development and achievement of personal volunteering goals.Maintain a supportive relationship with the Board of Directors.Agency volunteer capacity building including recruitment, training, scheduling, and retention. (service delivery enhancement). (Staff to make you aware ofany volunteer needs on an as-needed basis.)Ensure volunteers maintain the reception area, and report stationary and copier needs. (subject to agency needs).Extract volunteer timesheets and review work hours for completeness and accuracy. Retain records for funder requirements including OCHART and BINGO fundraising.Provide ongoing support and oversight of volunteers for BINGO fundraisingCommunications & Administration:Support and assist media strategy about PPCS and /or community HIV/AIDS-related issues through, but not limited to, creating Google alerts, depositing media reports into the folder, and sending emails to staff and Board to alert them to news media reportsSupport and assist with the implementation of a communication strategy that engages multi-level stakeholders internally and externally, including media strategy about PPCS and/or community HIV/AIDS related issues.Identify and support major stakeholders annually based on categories (board, staff, funders, donors, volunteers, committees, service providers, and PHAs).Lead the Social Media Working Group, set meetings, set up agendas, and report on minutes. Support and assist with any social media/website requirements.Access and report analytics from all platforms including website/Google Analytics.Provide leadership with logistical and administrative support for Awareness/Donor Campaigns that contribute to the reduction of stigmatization.Liaise with other departments, organizations, and associations on behalf of senior management, committees, and boards of directors.Facilitate communication from senior management to internal and external stakeholders as required around volunteer and fund development priorities.Refer and/or redirect calls, emails, or visitors as required.Assist in the compilation of data for various reports.Coordinate the logistical aspects of volunteer coordination & fund development initiatives including agendas and meeting minutes.Maintain a high level of confidentiality in all interactions.Manage your travel schedule and submission of mileage and related expenses.Present a positive and professional image of the organization when interacting with employees, clients, visitors, and other external stakeholders.Review all documents, reports, and correspondence prepared for senior management for format, content, grammar, and spelling; make edits as necessary.Accurately and appropriately file correspondence, invoices, and receipts.Act as first-line contact with donors, event sponsors, event volunteers, event participants, and event vendors regarding inquiries, feedback, or issues.Assist with job site administration duties, such as timesheet completion, and any daily logs that need to be maintained.Participation in the development of the CVEC Balanced Scorecard.Support agency coordination of technical support where and when needed.Community & Donor Engagement:Support coordination of fund development transactions. Code, total, batch, enter, verify, and reconcile transactions such as accounts payable and receivable, purchase orders, cheques, invoices, and cheque requisitions. Perform donor data entry into the database and produce tax receipts.Provide support & assistance in managing relationships with third-party events in accordance to Agency policies, striving to give priority to third-party initiatives proposed by or that will actively involve People Living with HIV.Prepare, review, and/or edit various forms of correspondence such as fund development letters, event invoices, presentations, summaries, and reports.Administer and manage inbound and outbound fund development mail, including priority post, packages, courier services, and other correspondence.Act as a first point of contact for volunteer coordination/ fund development events and provide general information to staff, clients, and the public relating to their questions, concerns, or suggestions around activities.Answer volunteer coordination/fund development telephone and electronic inquiries (inclusive of social media).Develop event project management timelines for each event and awareness campaign.Position RequirementsValid driver's license.Ability to be on site, downtown Windsor (with some hybrid work available).Meticulous records maintenance skills.High level of integrity and work ethic.Excellent writing skills, including proper spelling, grammar, punctuation, and additional languages are an asset.Demonstrated time management skills.Ability to write and format moderately complex correspondence, including memos and letters.Ability to take constructive criticism and remain calm and poised in urgent situations.Ability to maintain filing systems, databases, and basic diary/minutes management.Ability to adapt to new technology with proficiency in Microsoft Office suite of programs.Ability to deal with people sensitively, tactfully, diplomatically, and professionally at all times.Ability to prioritize and manage conflicting demands.Ability to respond quickly in a dynamic and changing environment.Ability to manage social media.Ability to work individually as well as part of a team.Superior telephone manners and strong interpersonal skills.Three years of experience in fund development.One year of experience in volunteer coordinationWork ConditionsWorking in an office environment and/or Remote WorkAttendance and participation in trainingOperation of desktop computer and peripheralsExtended periods of sitting, moderate liftingInteraction with employees, management, and the public at largeWorking in a busy office environment with frequent interruptionsOccasional overtimeJob Types: Full-time, PermanentPay: $38,000.00-$41,000.00 per yearBenefits:Casual dressDental careExtended health careFlexible scheduleOn-site parkingPaid time offRRSP matchVision careSchedule:Monday to FridayAbility to commute/relocate:Windsor, ON N9A 4L2: reliably commute or plan to relocate before starting work (required)Work Location: In personApplication deadline: 2024-07-19Expected start date: 2024-08-06

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