• Full Time
  • Windsor

Management Advisory Practitioners Inc.

Job Title Admin LeadRole Description Are you a skilled dental professional with a passion for leadership? We are seeking a dedicated Admin Lead for a dental clinic. In this role, you'll be at the heart of our practice's operations, fostering an environment where both patients and staff thrive.Key Responsibilities Schedules and confirms patients’ dental consultations, examinations, and appointmentsGreets visitors and directs them to appropriate staffExplains technical and medical information to patients and provides pre/post op instructions prescribed by the dentistCollaborates with dentist to develop treatment plans. Records treatment plan and coordinates with dental assistants to ensure lab parts and materials are present for scheduled appointmentReceive and inputs patient information into softwareTransmits correspondence or dental records by mail, e-mail, or faxPerforms various clerical or administrative functions such as ordering and monitoring dental supplies and equipment inventoryProcesses dental billing information, receives payment, manages AR, prepares and sends financial information, keeps financial records and completes insurance formsAssists with client AR and month-end processesCoordinates social events to foster good team moraleAssists with marketing strategy implementation for the clinic such as social media presence and marketing of new locations and services. When requested, communicates with external marketing suppliers and orders marketing materials.Ensures the client-practices are providing top level patient care.Responsible for the smooth running of daily huddles to ensure all staff members are well informed and prepared for their tasks, as well as motivated and engaged as they tackle their responsibilities.Responsible for updating client-practice KPIs consistently and accurately to ensure Corporate is able to effectively report on clinic results.Assists in ensuring client-practice premises are clean, organized and in compliance with regulatory health and safety requirements at all times and that signage at the premises are accurate and complete.Provides feedback to MAP Corporate on new and current processes, trackers, etc. in order to continuously make systems effective and relevant to the needs of the team and the business.Ensures accuracy of billings. Corrects any billing discrepancies to ensure minimal to no rejection notices from insurance companies.Meets with direct manager weekly to discuss operations and communicates effectively with direct manager.Assists with developing patient forms, consents, and all other documentations for the clinic. Ensures they are consistently implemented and provides support to other clinic staff members.Knowledge, Skills and Abilities Outstanding interpersonal skillsOutstanding written and verbal communication skillsOutstanding organizational skills and attention to detail is a mustSelf-starter with excellent problem solving and critical thinking skillsAbility to work with computers and to learn how to use new softwareAbility to work within a multi-disciplinary teamProficiency in Microsoft Office Suite of ProductsKnowledge of the ClearDent software is considered an assetDental knowledge and terminologyQualifications and Experience 3-5 years of dental administrative experience requiredExperience working at general dental practice is considered an assetDental hygienist or Dental Assistant licensure is considered an assetCertification of dental administration or Treatment Coordinating is considered an assetWork EnvironmentThis is a full-time position.Your primary workplace will be at the main dental practice location, with weekly administrative time at our Corporate office for meetings and training.Join Us in Enhancing Oral Healthcare Thank you for considering our opportunity. Candidates should note this is a non-smoking facility. Management Advisory Practitioners Inc. is committed to accessible employment practices. We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require Code-related accommodations during any phase of the recruitment process or wish to view our accommodation policies, please contact the Human Resources Department at careers@mapractitioners.comJoin us as an Admin Lead and be at the forefront of exceptional oral healthcare! Job Type: Full-timeBenefits:Casual dressDental careExtended health careLife insurancePaid time offVision careSchedule:8 hour shiftDay shiftSupplemental pay types:Bonus payExperience:dental assistant/admin/hygiene: 5 years (preferred)ClearDent: 1 year (preferred)Work Location: In person

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