• Full Time
  • Windsor

Evergreen Technologies

Title: Principal VDI Systems Administrator Qualifications: Master’s degree with 3 years of IT experience is required: OR a Bachelor’s degree with 5 years of IT experience; OR an Associate degree with 7 years of IT experience; OR High School Diploma or GED with 9 years of IT experience Must have a current DoD 8570 IAT level 2 baseline certification (examples include: Security+ CE, CCNA-Security, GSEC, GICSP, CND, SSCP); OR must have the ability to obtain the certification within 6 months of start date Experience managing and maintaining VMware Horizon View An in-depth knowledge of Virtual Desktop Infrastructure (VDI) technologies Experience in Core VMware technology including VMware vSphere, vCenter, Application Virtualization, and Horizon View Experience with and knowledge of Windows Server and Desktop Environments (Windows 10, Windows Server 2012R2, 2016 and 2019) Must understand the desktop image build process and recompose efforts Experience with VDI profile management solutions, specifically Profile Unity Experience with hyper-converged virtualizations platforms, specifically Nutanix Experience with Application Virtualization in a VDI environment Experience managing printers in a VMware VDI environment Ability to lift equipment weighing up to 40 pounds Ability to work after hours and weekends as needed Candidates must have a current DOD Secret level security clearance in order to be considered Responsibilities: And we are seeking a virtualization professional to be responsible for performing operations and maintenance tasks within the enterprise environment Operate and maintain the Nutanix hosts and VMware software to provide the internal programs and our suppliers with virtualized desktop services Troubleshoot and resolve major and minor issues with the virtualized infrastructure including opening and managing support tickets with vendors (Nutanix, EMC, VMware) as needed Perform as the technical lead on a Desktop virtualization team that operates a multi-tenant VDI environment on classified networks Act as the senior escalation point on the team Mentor and train junior/mid-level team members on troubleshooting, maintenance, and administration of the Enterprise VDI environment Utilize available tools to determine performance baselines, identify deviations from the baseline, and make recommendations to improve performance Develop and document SOPs and KB articles for the operations team and help desk Continuously evaluate the system for improvement opportunities and make recommendation for enhancement Have an in-depth understanding of how the VDI system interacts with and is dependent on other core IT infrastructure and systems Maintain the security compliance and configuration management of the VDI system Communicate effectively at all levels of the organization, with internal and external customers, in written and oral format Recommend and implement system enhancements that will improve the performance and reliability of the system including installing, upgrading/patching, monitoring, problem resolution, and configuration management Provide backup and recovery services; manage file systems and disk space; manage virus protection on a routine basis Test new releases of products to ensure compatibility and minimize user impact Make recommendations to purchase hardware, software, and system components Interact, meet, discuss, and troubleshoot issues with vendors; evaluate vendor products, services, and suggestions Adhere to strict Information Systems security guidelines in all cases Maintain security audit and logging information on all classified networked and standalone computers as directed by the Information Systems Security Manager (ISSM) Prepare security documentation for input to Computer Security Report project status as required for all recurring and non-recurring efforts Work under minimal direction and independently determine and develop approach to solutions Evergreen Technologies

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