• Full Time
  • Windsor

Quality Inn & Suites Downtown Windsor

We are looking for an experienced, energetic, and disciplined individual to fill the role of General Manager for a newly renovated, re-branded hotel in downtown Windsor. The desired applicant maintains a high level of professionalism in appearance, conduct, ethics and image and is determined to assist employees in gaining the same high level of professionalism. Commitment to the success of the team members, the ownership, the hotel, and a hands-on, lead-by-example approach are necessary. Responsibilities and Duties Ensure that quality standards are met in all areas of the hotel as it relates to appearance, levels of maintenance and cleanliness; comply with all standards and inspection requirements. Gracefully trouble-shoot complaints, errors and emergencies providing support to the team. Work closely with department managers to improve performance/maintain effective cost control and service standards. Set, execute actions against, and achieve financial goals through understanding of revenue, market segmentation, sales and pricing practices. Manage overall profitability through controlling labor and establishing effective cost controls. Develop and/or ensure established Standard Operating Procedures are implemented. Ensure health and safety of all Guest and Employees by complying with all Local, Provincial, and brand standards/laws. Protect the hotel and its assets through maintaining a preventative maintenance program as well as loss prevention program. Participate in and drive all sales and marketing initiatives for the hotel. Maximizes employee satisfaction through effective leadership, open door policy, acting as a liaison between employees and managers, coaching and guiding all members of the team. Manage and coach service recovery and guest satisfaction on site, through the brand and online travel agents. Please apply with cover letter including salary expectations. Job Type: Full-time Salary: $50,000.00-$60,000.00 per year Additional pay: Bonus pay Benefits: Extended health care Paid time off Schedule: 8 hour shift Ability to commute/relocate: Windsor, ON: reliably commute or plan to relocate before starting work (required)

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