Windsor-Essex County Health Unit
CUPE 543.3 Band 7 Windsor site Position Summary The Communications Coordinator (CC) works as part of a multi-disciplinary team to provide leadership and expertise in communications, marketing, and branding. The CC will support the implementation of the Ontario Public Health Standards (OPHS) and Ontario Public Health Organizational Standards (OPHOS) through the planning and delivery of integrated marketing and communication products for the organization. The CC will use communication theories and evidence-informed practices to develop, plan, and execute communication strategies and tactics for Health Unit programs, services, and activities across various communication channels throughout the project lifecycle. Position Responsibility The CC will sustain community partnerships with stakeholders and also liaise with internal and external partners, agencies, and organizations. This position supports the ongoing operation of the Windsor-Essex County Health Unit. Core competencies include project management, presentation skills, customer service, self-management, teamwork, flexibility, and accountability. All competencies apply to the planning, development, implementation and evaluation of community-based activities and projects supporting the requirements of the OPHS. All employees must work in compliance with the Occupational Health and Safety Act and all policies and procedures of the Windsor-Essex County Health Unit. Qualifications Education, training & experience A Bachelor's Degree from an accredited university in Communication Studies, Marketing, Public Relations or a related field. Over 1 year of previous work experience in corporate communications, marketing, digital marketing, advertising, social media, or media relations. Proven expertise in planning, developing, and implementing integrated marketing and communications plans across multiple media and through the project lifecycle. Experience with the planning, production, and implementation of communication products, including but not limited to: plans, news releases, media packages, storyboards, reports, brochures, presentations, social media posts, website and intranet articles, emails, newsletters, digital signage, and advertising plans for internal and external audiences in collaboration with project staff. Experience with maintaining visual identity and branding standards of corporate and program resources across multiple owned, earned, and paid media. Experience with social media engagement for an organization. This includes the monitoring, planning, and coordination of content, the promotions of the social media accounts through advertising, and tracking and responding to questions from followers. Proficiency with Adobe Creative Suite, Microsoft Office, email marketing platforms like Mailchimp, social media management platforms like Hootsuite, and posting content to Content Management Systems like Drupal. Experience with monitoring and tracking communication effectiveness using Google Analytics, Hootsuite, or other customized tools and products and making recommendations to improve performance. Experience with proofreading materials for grammar, spelling, and readability standards. Experience with accessibility design standards Training and consultation experience. Other Requirements Current knowledge of public health programs in Ontario. Excellent organizational and project management skills with the ability to meet competing priorities through independent and collaborative work. Highly developed interpersonal, written, and verbal communication skills. High personal motivation, self-management, and detail-orientation. Capacity to learn quickly and in a self-directed fashion. Education and experience in graphic design would be an asset.21 Some experience with accessibility design standards would also be an asset. Ability to work flexible hours (i.e., occasional evenings and weekends) when necessary. Immunizations and TB screening as per WECHU policies. Satisfactory vulnerable sector police clearance. A valid Ontario Driver’s Licence, access to a reliable motor vehicle during working hours, and 1 million dollars in liability insurance. The Windsor-Essex County Health Unit is an Equal Opportunity Employer. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, the Windsor-Essex County Health Unit will provide accommodations to applicants with disabilities throughout the recruitment, selection and/or assessment process. If selected to participate in the recruitment, selection and/or assessment process, please inform Human Resources staff of the nature of any accommodation(s) that you may require.