• Full Time
  • Windsor

FCA Canada Inc.

Note: The following is a contracted position; the JRT agency® is recruiting for this position on behalf of its client, Stellantis CanadaThe Transportation Specialist acts as the liaison between Stellantis and dealers on transportation matters that relate to the final delivery of the vehicle.Working closely with dealers, Stellantis District Service Managers, and the Warranty Area Manager, this individual is responsible for ensuring compliance with transportation policies and minimizing waste. The Transportation Specialist authorizes and pays claims within established service administration policies. Additionally, they work toward the continuous improvement of transportation and policies with sales and warranty.Key ResponsibilitiesInteract directly with dealership personnel via email and phone to assist with claim processing and service administration questionsProvide dealer guidance on claim and condition structure (data integrity), as well as new vehicle receipt and logistics policiesServe as dealer escalation agent for reviews of Transportation Claim Request preauthorization positions (new process)Authorize and pay transportation claimsSupport and provide guidance to district sales managers and dealersKey RequirementsCollege diploma in Automotive Technology or equivalent work-related experience in automotive service facilitiesStrong competency with Microsoft OfficeOutstanding oral and verbal communication skills in both English and French languagesAbility to collaborate within a team environment and maintain a respectful relationship with dealersStrong automotive industry knowledgePreferred QualificationsFamiliarity with French languageStellantis Canada is committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, family status, gender identity, gender expression, national origin, age, disability or any other characteristic protected by federal or local laws.How to Apply:Start the conversation by emailing hr@thejrtagency.com your cover letter and resume, including “Transportation Specialist” in the subject line.Job Type: Full-timeSchedule:Monday to FridayApplication question(s):How many years of experience in Transportation Claim Request?What is your experience in Automotive Technology?Experience:In automotive service facilities: 2 years (required)Work Location: In person

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